Terms of service

Terms of Service

Effective Date: 1st June 2025

Welcome to Navekli. By accessing or using our website, products, and services, you agree to the following terms and conditions. Please read them carefully, as they are designed to protect your experience, our craft, and the trust we hold sacred.

1. Use of Our Website

You agree to use the Navekli site for lawful purposes only. Unauthorized use, tampering with our content, systems, or intellectual property is prohibited and may result in legal action.

2. Product Information

We strive to ensure all product descriptions, images, and details are accurate. However, we do not guarantee that all content is error-free or complete. If you believe a product is misrepresented, please contact us promptly.

3. Orders & Acceptance

Placing an order on navekli.co.uk is an offer to purchase. We reserve the right to refuse or cancel orders for reasons including stock unavailability, pricing errors, or suspected fraud. We will notify you in such cases.

4. Pricing and Payment

Prices are listed in GBP (£) and may change without prior notice. We reserve the right to correct any pricing errors. Payment must be received in full before order dispatch.

5. Delivery

We aim to deliver orders within estimated times but do not guarantee delivery dates. Delays may occur due to unforeseen circumstances beyond our control.

6. Cancellation, Returns & Refunds

You have the right to cancel orders within 14 days of receipt under UK consumer law, subject to product eligibility (see our Returns & Refunds policy). For detailed terms, please refer to our Returns & Refunds section.

7. Intellectual Property

All content on this site, including logos, text, images, and product names, is owned by Navekli and protected by intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

Our products are crafted with care and tested for quality. However, Navekli is not liable for damages resulting from misuse, allergic reactions, or failure to follow product instructions. Always perform a patch test prior to use.

9. Privacy & Security

We handle your personal data according to our Privacy Policy, complying with UK GDPR and data protection laws. We use industry-standard security measures to protect your information.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Us

For questions or concerns about these Terms, please contact us at:

Email: info@navekli.co.uk

Thank you for choosing Navekli—where care is not just given, it is curated.